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Docs / Settings

Settings

Settings is where owners and admins configure the practice, manage locations, and control account security.

Organization profile

Your practice name and contact details are stored under Settings → Organization. These appear in outgoing recall campaign messages.

You can update:

  • •Practice name
  • •Primary contact email
  • •Practice address and city
Settings → Organization — edit practice details

Locations

Each physical clinic site is a separate location in Genkō. All scheduling, staff assignment, and analytics are scoped per location.

  1. 1.Go to Settings → Locations.
  2. 2.Click Add location.
  3. 3.Enter the location name and address.
  4. 4.Click Save. Staff can now be assigned to the new location.
Plan limit: Free and Solo plans support 1 location. Practice allows up to 5. Clinic has no limit.
Settings → Locations — location list with Add button

Members

docs.settings.members.description

Billing

docs.settings.billing.description

Security & passkeys

Genkō supports passkeys as a second authentication method. After signing in with email and password, you can register a passkey (Face ID, Touch ID, or a hardware key) from your account settings.

  1. 1.Sign in with your email and password.
  2. 2.From the dashboard, navigate to your Account settings.
  3. 3.Click Add passkey and follow your device's biometric or key prompt.
Security note: Each device registers a separate passkey. If you sign in from a new device, register a passkey there too for passwordless access.
Account settings — Add passkey dialog

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